Poloniex Withdrawal "Complete: Error" - don't forget BURST- address prefix



  • Hey there,

    i send all my burst to my local wallet. But puh i forgot the BURST- prefix of my address.
    I already opend a ticket but u i read it can take very long time until they solve my problem.

    Is there any chance to get my lovely burst back? Anyone made this stupid mistake too?

    best regards



  • @horego dont panic, you'll get back your burst. But this may take some time, as support is understaffed (read: userbase growth has been ridiculous) and it's christmas time.



  • Yeah its christmas time, thanks for your motivation. Hopefully everything gehts into the right direction.

    PS: dont forget the BURST- prefix! Puh